A friend of mine named Carl was about thirty when he figured out that something had to change. He was smart and hard working, but it seemed that others were getting ahead faster.
“So,” he says, “I started looking at the people who were getting promoted ahead of me, the ones getting choice assignments. They weren’t [...]

Problem solving seems like such a simple and straightforward process. First you get the facts. Then you analyze them to come up with a solution.
That sounds good, except that almost everything about it is wrong. You’ll do a better job of problem solving if you forget what you’ve learned and pay attention to the following [...]